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Our Commitment to Excellence
Snap Shades Guarantee
When you buy from Snap Shades, you’re always covered. Every product is backed by a clear return window, a manufacturer’s warranty, and UV protection tested to Australian standards. Here’s exactly what that means for you.
Risk-Free Trial
30-Day Money Back Guarantee
You have 30 days from the date of purchase to return any Snap Shades product. If it’s not right for you, get in touch, and we’ll organise your return.
To be eligible, items must be:
- In original condition
- Returned with proof of purchase
Contact us at info@snapshades.com or call 02 9538 4633 within 30 days of purchase.
A few things to know before you return:
- Return postage is at your cost for change-of-mind returns
- Original shipping fees are not refunded
- Refunds are processed within 10 business days of us receiving your item. Allow a further 10 business days for the credit to clear to your account.
- Refunds are applied to your original payment method
- Free or bonus items are not eligible for return or exchange
Year-Round Protection
365-Day Warranty
Every Snap Shades window shade comes with a 12-month manufacturer’s warranty from the date of purchase, provided by Innovation Collective Pty Ltd.
What’s covered:
The warranty covers the shade fabric if it cracks, splits, or tears as a direct result of UV exposure during normal domestic use. If a valid claim is approved, we’ll replace the product at no cost.
What’s not covered:
- Commercial vehicle use
- Misuse, neglect, accident, or abuse
- Unauthorised modifications to the product
- Installation that did not follow our provided instructions
- Colour fading caused by UV exposure
- Chemical degradation from UV rays
- Damage caused by chemicals, open flames, heat sources, over-tensioning, or friction
- Damage caused by parties other than Snap Shades
How to make a claim:
Email info@snapshades.com with your proof of purchase. We may ask you to return the product at your expense. All warranty claims are assessed by Innovation Collective Pty Ltd, and decisions are final.
Your Snap Shades warranty is in addition to your rights under the Australian Consumer Law, which entitles you to a replacement, refund, repair, or compensation for major failures.
The Upfront Report
Quality Assurance & Testing
Snap Shades products are built to Australian standards with materials selected for UV performance, durability, and precise vehicle compatibility.
Side window shades are constructed from high-quality mesh with high-strength magnets embedded in the shade frame. The mesh has been independently tested by the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) and reduces UVA and UVB rays by 84.6%.
Front windscreen shades use a triple laminate construction: a reflective outer layer, an insulating foam core, and a soft felt inner backing. They provide maximum UV protection and significantly reduce interior temperature in a parked vehicle. Unlike the side window shades, front windscreen shades do not use the smart magnet system.
Weather shields are manufactured from high-grade polycarbonate at approximately 2.5mm thickness with built-in UV-resistant properties.
Every product is custom-made to fit your specific vehicle make and model. No suction cups, no universal sizing, no compromise on fit.
Certified OEM Supplier
Premium Manufacturer
We are an OEM supplier to major automotive brands in Australia. This means our products meet the same exacting standards required by the world’s leading car manufacturers. The same precision engineering that goes into factory-fitted products goes into every item we sell direct to you.
Loved by 14,000+ Families
Generic shades sag, slip, and leave gaps. Snap Shades are engineered for your exact windows.
Keep your car cool and protect your passengers from harmful UV rays with Snap Shades!
Our front windscreen shades reduce interior vehicle temperature by up to 15°C and interior surface temperature by up to 45°C. Every Snap Shades product is independently tested by ARPANSA and precision-engineered for your exact vehicle.
Find Your Car
30-Day Money-Back Guarantee
Product Review Award Winner
2024 • 2025 • 2026
Custom-Fit for 1,500+ Vehicles
Every Snap Shades product is precision-engineered for your exact vehicle. We don’t stock one-size-fits-all solutions. Each shade is designed and tested for your specific make, model, and year, so it sits flush, stays secure, and works properly without any modifications to your car.
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What does the Snap Shades warranty cover?
Every Snap Shades window shade comes with a 12-month manufacturer's warranty from the date of purchase. The warranty covers the shade fabric if it cracks, splits, or tears as a direct result of UV exposure during normal domestic use.
The warranty does not cover commercial vehicle use, misuse, neglect, damage from chemicals or heat, colour fading, or installations that did not follow our provided instructions. Warranty claims are assessed by Innovation Collective Pty Ltd, and decisions are final.
Your warranty rights are in addition to your entitlements under the Australian Consumer Law. View the full Warranty Policy for complete details.
How do I make a warranty claim?
Email info@snapshades.com with your proof of purchase. We may ask you to return the product at your expense before a replacement is approved.
If your claim is approved, we'll either replace the product at no cost. Approved replacement products can be collected from our Silverwater warehouse or shipped to you (delivery fees apply).
What happens if my order arrives damaged or faulty?
If your product arrives damaged or faulty, contact us at info@snapshades.com or call 02 9538 4633. We will provide a prepaid return label. Do not return the item before receiving label authorisation, as we cannot reimburse unsanctioned postage.
Photo evidence of the fault or damage may be required before we process an exchange or refund. We will dispatch your replacement once the defective item has been received back at our facility.
Can I return my Snap Shades if I change my mind?
Yes. You have 30 days from the date of purchase to return any Snap Shades product for a change-of-mind return. Items must be in original condition.
Return postage is at your cost, and original shipping fees are not refunded. Contact us within 30 days with proof of receipt to begin the process. View our full Return Policy for complete terms.
How long does a refund take to process?
Once we receive your returned item, allow up to 10 business days for us to process the refund. After processing, allow a further 10 business days for the credit to clear to your original payment method.
If you have questions about the status of your return, contact our team at info@snapshades.com. We aim to respond to all enquiries within 3 business days.
Do Snap Blades wiper blades come with the same guarantee?
Yes. Snap Blades vehicle-specific wiper blades carry a 365-day warranty and a 30-day return period, consistent with the rest of the Snap Shades range.
For wiper blade care, we recommend replacing blades every 6 to 12 months, or sooner if you notice streaking, squeaking, skipping, or splitting. Visit our FAQ page for full care guidance.
Contact:
Tel: 02 9538 4633
info@dev.snapshades.com
Still Have Questions?
Our support team is available Monday to Friday, 9:30am to 4:30pm, and Saturday 9:30am to 12:00pm AEST. We aim to respond to all enquiries within 3 business days.
Get in touch or visit our FAQ page for quick answers.
